Frequently Asked Questions
Find quick answers about our beauty treatments, nationwide walk-ins, online orders, and academy qualifications.
Do I need to book an appointment or can I walk in?
All our 26+ salon branches welcome walk-in clients! However, to guarantee your preferred time slot or specialist technician, we recommend booking online through our booking portal.
How long does UK delivery take for beauty products?
Orders are dispatched next business day via Royal Mail Tracked 24 or 48. Standard delivery is £3.99 and complimentary on orders over £40 across England, Scotland, Wales, and Northern Ireland.
Are A LUXE BEAUTY Academy courses accredited?
Yes, all training academy diplomas and qualifications are fully accredited by industry-recognized bodies (including ABT and CPD), enabling graduates to secure professional insurance immediately.
How does the Quick Buy checkout work?
Our Quick Buy allows you to purchase directly from any product card with just your delivery name, UK address, phone, and city dropdown without going through a complicated multi-step funnel.